Negotiation Support/Project Mediation/Dispute Resolution
Software projects with brutal deadlines, slashed budgets, "scope bloat" and overstressed teams have become the rule rather than the exception; sometimes these projects turn into legal battles as well. Let QSM Associates come in and offer the practical insight and effective negotiation gleaned from more than 15 years of consulting on complex IT projects, including software and application development in a variety of important businesses in industries from Financial Services to Medical to Defense.

We employ modern, leading-edge negotiation practices developed at the Program on Negotiation, an inter-university consortium of Tufts, MIT & Harvard University. Combined with our expertise in software measurement and management, we enable parties to resolve IT conflicts quickly and fairly without expensive litigation.

QSM Associates will work closely with all parties to gauge the scope of the project, help identify the real interests of key stakeholders, then use metrics and measurement to establish criteria for fairness, deadlines, budget and scope.

If a project has made the unfortunate slide into a legal dispute, QSM Associates can provide expert testimony to provide clear measures of what was expected and what was ultimately delivered.