Measures for Excellence :Strategies for Managing Software
An Executive Seminar by QSM Associates, Inc.

"Deadline-Driven Software Project Estimation"

Effective Negotiation (1 or 2 days)

Advanced Negotiations:
Dealing with Relationship Issues and Strong Emotions (1 or 2 days)

Managing the Difficult Business Conversation (2 days)

WHO SHOULD ATTEND THESE PROGRAMS?
These programs are designed for CEOs, Presidents, Board Chairs and Board Members, Executive Vice Presidents, Vice Presidents of Operations. Administration, Human Resources, marketing, Manufacturing, Finance, Information Services, Business and New Product Development and Engineering, Corporate Counsel, and any other executives who face the presssures of communicating and persuading effectively, and of resovling conflicts that have a direct effect on both personal success and the management of the organization.

Courses are led by Triad Consulting (principals at the Harvard Negotiation Project), in conjunction with QSM Associates

Summary

Management Observations and Historic Data

Topics Covered Will Include:
The Role of Software in Corporate Competitiveness Characteristics of Industry Leaders
Software Data Base - Analysis of 5,000+ Completed Projects
Productivity Index: A Process Measure of Complexity, Efficiency, & Maturity
Project Trends as a Function of Application Type
Strategies for Improving Productivity & Quality
Case Study: Avoiding Project Overrun

Quantitative Techniques for Managing Software Investments

Topics Covered Will Include:
Manpower Buildup Index: Optimizing Staffing Styles
Case Study: Actual Return on Investment from Process Improvements

Project Planning and Control

Topics Covered Will Include:
Establishing Reliable Software Project Benchmarks
Using Metrics Effectively
Using Software Tools/Decision Models to Plan a Development

Project Control: “Red, Amber, Green” and “Remaining Trajectory Analysis”
Practical Approaches - “How To…”
Tackle an Existing Problem - Easing the Pressure
Establish a Meaningful Metrics Program
Identify “Where You Are”
Use Your Company’s Productivity Index for Planning and Control
Evaluate Current Technology
Manage Software Acquisition and Outsourcing; Mitigating Risks